What is NIVRAN?
NIVRAN is a Jordan-based fragrance brand with a clean, minimalist identity—unisex, fresh, and calm by design. Tagline: Wear the calm.
Frequently asked questions
Are NIVRAN fragrances unisex?
Yes. Most releases are designed to be unisex—choose by notes and mood rather than gender labels.
Do you make health or therapeutic claims?
No. Our products are cosmetic fragrances only, and we use claim-safe wording (no medical or therapeutic claims).
What concentration (EDP/EDT) and size am I buying?
The concentration (e.g., EDP/EDT) and size are listed on each product page and in the product description.
Do you follow IFRA safety guidance?
We formulate with safe-use principles and widely used industry limits in mind, aligned with IFRA Standards guidance.
Do your products contain allergens?
Like most fragrances, they may contain materials that can trigger sensitivity for some people. Check the ingredient list on the packaging when available, and discontinue use if irritation occurs.
How do I choose the right scent?
Start with notes you already love (citrus / musk / woody / fresh). If you’re unsure, begin with the most “fresh/clean” profile or a smaller size when available.
How should I store my perfume?
Store it in a cool, dry place away from direct sunlight and heat (avoid leaving it in a car or by a window).
What is the shipping fee?
Flat 3.5 JOD across Jordan.
How long does delivery take?
Usually 1–3 business days depending on the area (some remote areas or peak seasons may take a bit longer).
Do you offer Cash on Delivery (COD)?
Yes—Cash on Delivery is available in Jordan (and you may also see online payment options at checkout).
What online payment methods do you accept?
We accept card payments through PayTabs, and Apple Pay may appear at checkout if enabled for your payment flow.
How can I track my order?
You’ll receive an order confirmation, and we’ll share shipping/tracking updates when available through the delivery partner.
Can I change or cancel my order?
If you need a change or cancellation, contact us as soon as possible. If the order hasn’t shipped yet, we’ll do our best to help.
What is your return/exchange policy?
For hygiene and safety, opened products are typically not returnable. If your order arrives damaged or incorrect, contact us within 48 hours with clear photos and we’ll resolve it per our terms.
Do you offer gift wrapping or gift notes?
If gifting options are available for your order, they’ll appear during checkout. You can also message us for special requests.
Do you support wholesale or corporate gifting?
Yes—contact us for wholesale, corporate gifting, or bulk orders and we’ll propose the right option.